Glimpse Support

What is Glimpse?

Glimpse is a weekly photo collage app designed for families. Capture one photo each day, and at the end of the week, Glimpse automatically creates a beautiful collage to share with your loved ones through "Circles" - your private family groups.

How do I get started?

• 1.Download Glimpse from the App Store
• 2.Sign in with Apple or Google
• 3.Create your first Circle and invite family members
• 4.Capture your daily photo using the camera button
• 5.At week's end, your collage is created automatically!

What is a Circle?

A Circle is a private group where you and your family members can share weekly photo collages. Each member captures their own daily photos, and everyone in the Circle can see each other's weekly collages. You can have multiple Circles for different family groups (e.g., immediate family, grandparents, close friends).

What are the free tier limits?

The free tier includes:

• -1 Circle
• -Basic grid collage template

Upgrade to Premium for unlimited Circles and all collage templates!

What subscription options are available?

Glimpse Premium offers:

• -Pro Weekly: Auto-renews weekly (includes 3-day free trial)
• -Lifetime: One-time purchase, yours forever

Premium includes unlimited Circles, all collage templates, and cloud backup.

How do I cancel my subscription?

Subscriptions are managed through the App Store. To cancel, go to iPhone Settings > [Your Name] > Subscriptions > Glimpse > Cancel Subscription. Cancellation takes effect at the end of your current billing period.

How do I restore my purchases?

If you have reinstalled the app or switched devices, go to Settings > Subscription > Restore Purchases. Make sure you are signed in with the same Apple ID used for the original purchase.

How do I invite family members to my Circle?

To invite someone to your Circle:

• 1.Open your Circle
• 2.Tap the "Invite" button
• 3.Share the invite link via Messages, Email, or any other app
• 4.When they tap the link, they'll be added to your Circle

Is my data secure?

Yes. Your photos and data are stored securely in Firebase with strict access controls. Only members of your Circles can see your collages. We use HTTPS/TLS encryption for all data in transit, and your account is protected with secure authentication (Apple/Google Sign-In).

How do I delete my account?

To delete your account and all associated data, go to Settings > Delete Account. This action is permanent and will remove all your photos, collages, and Circle memberships within 30 days.